Privacy Policy – Bridge Facilities and Management

Last updated: January 2026

Bridge Facilities and Management (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us in relation to our services.

This policy applies to https://www.bridge-fm.co.uk and all related communications.

1. Who We Are

Business name: Bridge Facilities and Management
Website: https://www.bridge-fm.co.uk
Contact email: info@bridge-fm.co.uk
Business type: Facilities management services

For the purposes of UK data protection legislation, Bridge Facilities and Management is the data controller.

2. Information We Collect

We may collect and process the following personal data:

  • Contact details such as name, email address, telephone number, company name, and job title

  • Service and enquiry information provided when contacting us about facilities management services

  • Communications sent via email or contact forms

  • Technical data including IP address, browser type, device information, and website usage data collected via cookies

We only collect information that is relevant and necessary.

3. How We Collect Information

Personal data may be collected when you:

  • Contact us via the website or by email

  • Request quotations or service information

  • Engage our facilities management services

  • Browse the website (via cookies and analytics tools)

4. How We Use Your Information

We use personal data to:

  • Respond to enquiries and provide quotations

  • Deliver facilities management services

  • Manage client and supplier relationships

  • Maintain accurate business records

  • Improve our website and services

  • Comply with legal or regulatory obligations

We do not sell personal data to third parties.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract – where processing is necessary to provide services

  • Legitimate interests – such as responding to enquiries and managing our business

  • Consent – where you choose to provide information

  • Legal obligation – where required by law

6. Data Sharing

We may share personal data with trusted third parties only where necessary, including:

  • Website hosting and IT service providers

  • Professional advisers such as accountants or legal advisers

All third parties are required to process personal data securely and in accordance with data protection legislation.

7. UK-Only Data Processing

We operate within the UK only. Personal data is processed in accordance with UK GDPR, and appropriate safeguards are in place where third-party services are used.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Respond to enquiries and manage client relationships

  • Maintain business, contractual, and financial records

  • Meet legal and regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact info@bridge-fm.co.uk.

10. Cookies

Our website uses cookies to ensure it functions correctly and to understand how visitors use the site.

Cookies may include:

  • Essential cookies required for website functionality

  • Analytics cookies to help improve performance

You can manage or disable cookies via your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page, with the revised date shown at the top.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Bridge Facilities and Management
📧 info@bridge-fm.co.uk
🌐 https://www.bridge-fm.co.uk